Testimonials for the Au Pair Service

"I was really impressed with you and your candidate though so I will definitely be back in touch in the future. "

(Reynolds family, Tonbridge, 31 July 2019.)

"I just wanted to give you some feedback on Alice. I can’t believe how much she has transformed my life in the short time she has been here. She is an absolute pleasure and has fitted in so well. Nothing is too much trouble and she is so diligent. The girls are eating healthy food again and loving the fact she is fun but also has rules. I’ve never met anyone more conscientious and polite. She is an absolute delight and I now go to work relaxed in the fact that my children are both cared for and happy. The only down side is she will only be staying until mid September so if you could find the same again for me to replace her I’d be very happy. "

(Sinclair family, Surrey, 04 June 2018.)

"Anna and Janko leave us this Thursday - heading off for Dublin and then to do the “Camino’ in Spain. As with all the au pairs we have had from you, they have truly enriched our lives! Anna and Janko were the most adventurous and worldly of all the au pairs we have had, and they went off coach surfing around Scotland and Wales in their holidays and have told us some wonderful stories about their adventures, and life in Hungary. They have been great fun with the children, and been ready to help with anything. We share a love of card and board games, and have enjoyed lots of games together with the children, and also when the children have gone to bed. As you always hope will happen, they have become part of the family, and we’re looking forward to their return visits. We will probably visit them in Hungary next year. The start of another wonderful life-long friendship, which we continue to enjoy with our previous 3 au pairs from your agency!

Thanks again - having au pairs from your agency has had a big - and positive!- impact on our lives."

(Rouse family, Bedford, 14 May 2018.)

"I'm writing to you just to say thank you for the job done. Probably you don't remember me due to all your customers but you helped me to find Jennings family. My experience is finishing, I come back Sat and after these 4 months I can really say that I was really lucky to meet this lovely family thanks to you. "

(Sara A family, Italy, 08 May 2018.)

"We were very impressed with the friendly and personal way you run your agency and would definitely recommend you to other families seeking an au pair. "

(Schroeder family, London, 01 July 2017.)

"Our most recent au pair, Laura Peli, found through you has just returned to Italy.

Another real star - calm, engaged, interested, kind, and appreciated the time she spent here: great!"

(Anonymous family, Weald of Kent, 19 April 2017.)

"Elin has been a complete delight and addition to our household - have tried persuading her to stay until Jared leaves for university in 2024, but she was reluctant!

Seriously, she wants to leave this autumn and when she does I'll need your help finding a new au pair."

(Grover-Mitchell family, Tunbridge Wells, 06 May 2016.)

"Thank you for helping us to find Guillaume. He’s been with us since September, and he is a treasure. We’re taking him to San Francisco with us for 9 weeks over the summer, and his brother is coming to stay as well for a month of that: the placement has been a roaring success."

(Anonymous family, Surrey, 22 April 2016.)

"I just thought I would let you know that Sofia has settled in really well, the girls adore her, she is proactive and keeps the house clean and tidy, she has been busy getting to know other au pairs both locally through the language school and via her Swedish agency, joined the running club in Lingfield and has thrown herself into being with us. We are thrilled she is staying with us and the girls are happy. All in all, it is a really positive experience for us, thank you!


(Grover family, Lingfield, Surrey, 31 January 2016.)

"Last year we found Ana through you - she is returning to Spain to continue her studies and so we will almost certainly be looking to replace her (as cloning is not possible!). She has been perfect, and having chatted about her selection process, it seems her agent is very thorough. I specifically want to use them again."

(Price family, Benenden, Kent, 13 May 2015.)

"Hi Mary,

Unfortunately Johanna is leaving us in June, she has been amazing!

Therefore we need to start the process again. We'd really like another Swedish au pair, as culturally it worked so much better.

Are you able to help us find someone as lovely as Johanna again?! "

(Barnwell family, Tunbridge Wells, 20 March 2015.)

"I would like to say thank you for your efforts. I think you have done a fantastic job and have always been very prompt and efficient. The quality of the au pairs also appear to be very high and I have been introduced to some wonderful girls. I would be very happy to use your company again and to recommend it to others.

Thank you once again.

Sharon "

(Crichlow family, Bedford, 26 January 2015.)


Everything is perfect, the family is so kind with me and I look after 2 lovely boys!

I'm quite disappointed because I have to leave in March rather than April because my test for my business school begin earlier ...

I improve my english a lot! Now I can speak and understand English people even if sometimes they speak too fast ..

I met 6 french girls in Cambirdge, 1 Spanish girl and 1 German girl !

I love and enjoy my life in England, people are so nice ! Its a very good experience, and I'm lucky to have a really nice family like them.

Thank you

Best regards

Julie "

(Au Pair - Julie family, Cambridge, 23 January 2015.)

"Thank you Mary.

You have made the whole process quick, a lot quicker than I thought it would take.

Many thanks. "

(Williams family, Chelsfield, nr Sevenoaks, 22 January 2015.)


Everything is OK, my host family is so nice with me, the kids too.

Yes I improve my english (and to be honest my spanish too , lol. In Brighton the population is 70% spanish people, most of my friends are spanish :) )

I go at school twice a week.

The kind of life in Brighton is so cool, but I'm sick off the rain :).

And yes, i have meet a lot of people to all the nationalities ( italian, spanish, neo-zeland, portugese, german ...) but not too much english. Brighton is a city very famous for the international school, that mean Brighton is very young ! :)

Now, I have a lot off adress all around the word for my next holidays haha :)


(Au Pair - Margot family, Brighton, 22 January 2015.)

"Hi Mary,

We collected Amanda from the airport today and she seems really lovely and exactly the kind of person we were hoping for - so thank you! I hope she’ll settle in quickly. Hopefully she will as she has a friend who is an au pair in Sevenoaks who you placed.

Thanks again for all your help. All is going really well with Amanda.

Best wishes, Katie"

(Clifton family family, East Sussex, 12 January 2015.)

"That is great news, we are really pleased with Anja I think she will suit our family perfectly. We still see Lydia every year as she joins us for a couple of weeks each summer on our family holiday and I hope this will be the beginning of another great relationship for us as a family. "

(Bowdler family, Malvern, Worcestershire, 01 July 2014.)

"FANTASTIC!!! Thank you for letting me know!

Once again, an extremely smooth search and many thanks for your wonderful, efficient and personal service!

You run an excellent agency, Mary, and its lovely to be able to trust your advice and meet girls who go on to be family friends."

(Hounsell family, East Malling (Kent), 24 June 2014.)

"Thanks so much to The Childcare Company for finding us a brilliant au pair, and also really helpful guidance for our specific circumstances about what we should expect from an au pair, and how to make this work best for everyone. This got us off to a really sound start. It was so helpful to have realistic expectations and to know that we'd need to invest a lot of time initially to help her settle, but it has totally paid off.

As for our au pair - we don't know if we can give you all the credit, but she is completely wonderful. It's been amazing watching her personal transformation over 7 months - from shy and nervous seemingly very young teenager with little English... to such a confident and empowered member of our family. She's gained hugely from all the exposure we've given her to different life experiences. It is amazing to have a partner to shoulder the household responsibilities. Our children love her, and as we seamlessly switch between whoever is looking after them when I work, there are no complaints, only joy that they will play with her. She is like a mum, daughter (because I feel so proud of her) and sister to me. She helpfully reminds me to stay realistic about what we can get done on the house (!), steps up at times of stress so I feel looked after, and we have great fun together and lots of jokes. We have our own two young children, and are also foster carers. Last week a very challenging 3 year old and 1 year old came to us as an emergency placement, and as a great team we were able to handle complex situations with ease. If our next au pair is even half as good, we will still be very grateful!"

(Rouse family, Bedford, 02 May 2014.)

"Having just secured our 3rd aupair through the childcare company, I would like to commend Mary for the calibre of candidates that she has put forward for us to interview. Our needs are always well matched with the candidates suggested to us and thankfully to date have had nothing but positive experiences by having aupairs."

(Coll family, Sevenoaks, 02 May 2014.)

"Just wanted to drop you a line to say - we are thrilled with Paolma .. she is lovely and already feels like part of the family..."

(McGrath family, London, 24 April 2014.)

"Nadia has been great - the latest in a line of excellent au pairs recruited through you - so we will definitely be asking for your help again in the next month or so."

(Anderson family, Tunbridge Wells, 11 May 2013.)

"Judith has been brilliant in terms of fitting in and getting on with us and accepting the family structure that the children now have."

(Sellars family, Sevenoaks, 28 March 2013.)

"Yaiza has been wonderful and I so wish she would stay longer but sadly she is leaving us in August and I’ll need to have a new au pair in place at the start of Sept. I know it is early but if you get any good candidates available from Sept do forward them onto me to have a look at."

(Baker-Hirst family, Baker-Hirst, 27 March 2013.)

"I just wanted to say how thrilled we are with Tamara, she is a complete star. She is like having a 2nd pair of hands - she just rolls up her sleeves and helps us - I cook, she washes up, we put the laundry on - she gets it out and hangs it up... I go shopping, she grabs the things from car and puts it all away.. its brilliant - its SO helpful and has taken a lot of pressure off us.

She also has a great sense of humour and is really keen to learn English. The more she helps us the more we want to give her in return. We are off to Devon for a few days before Easter and she is so easy - she is coming with us...

We have had several au pairs in the past - but we both think she is head and shoulders above the last 3...

Thank you VERY much - we have so much to deal with at the moment and it is the best thing we could have done."

(Jackson family, Borough Green nr Sevenoaks, 16 March 2013.)

"Many thanks for setting up the interviews so promptly. You run an excellent service and I will certainly spread the word."

(Samways family, Toys Hill Kent, 26 November 2012.)

"My wife and I had very detailed discussions with Charlotte by telephone and email regarding this Au-pair placement. We are most hopeful of a successful outcome. Each of the short listed candidates we considered were very good and a credit to your Agency."

(Mills family, Lingfield Surrey, 22 October 2012.)

"I just wanted to let you know how delighted we are with Pablo. He is absolutely fantastic with the kids, and also incredibly helpful on the domestic front, keepings things clean and tidy, helping me out with the laundry etc. He seems to have settled very quickly, already having a group of friends, and has started language school which is going well. Thanks again for a very successful ‘recruit’."

(Laird family, Brighton, 16 April 2012.)

"Mary provided an excellent service, totally understood our brief and navigated us through the whole process with warmth and professionalism, thank you so much."

(Wallace family, London, 27 July 2011.)

"After four very happy experiences with the girls, and such a great service from you, I would be not looking anywhere else."

(Bartkiene family, Bexley, 27 July 2011.)

"Thank you Mary for all your help. I registered with four agencies to try and find an au pair and I have to say, your service was far and beyond anything that I received from anyone else, so thank you again."

(Phillips family, Tonbridge, 18 July 2011.)

Testimonials for the Babysitting Service

"The time has finally come when our girls are old enough to babysit for their younger brother and therefore we no longer require your services for babysitting going forward. I realise payments have been suspend for a while but I just wanted to give formal notice that we won’t be reactivating our membership.

Thank you so much for all your help and support over the years. Discovering your service was one of the best things we could have done; with no local family to rely on you gave us a chance to enjoy a social life knowing that our little ones were always well cared for. Time will tell as to whether our now-teenagers will do as good a job!"

(Seaton family, West Peckham, 09 September 2020.)

"Please can you cancel my membership to the childcare company? My boys have reached an age now where they rarely need a babysitter.

Thank you for the service you have provided over the years, it has been invaluable. "

(Fussell family, Sevenoaks, 02 July 2019.)

"Thank you so much for the service (and ladies) you have provided over the years.  They have all been superb.  My 3 are all now at boarding school as of this September so I don’t think we need any more babysitters!"

(Watson family, Sevenoaks, 15 August 2018.)

"The first week in Sept. we moved back to the US!….needless to say, we will no longer be using your service (shame, as it was brilliant!)"

(Kuntz family, Sevenoaks, 29 September 2017.)

"Just to let you know that I am cancelling the subscription for babysitting services only because Max is older and we don't seem to be needing it. The sitters have been great and you have been brilliant so thanks for the service over the years."

(Tan family, Sevenoaks, 21 September 2016.)

"I wanted to say how impressed we have been with all 3 of the babysitters we have had so far. They have been so lovely with our son - so thank you. "

(Palmer family, Sevenoaks, 12 September 2016.)

"I just want to express how pleased our family was with our sitter. She was so friendly, genuine and professional! We felt very comfortable with her in our home and our son really liked her. Many thanks for the service you provide; it made finding a sitter so easy and more importantly, we had immediately confidence in the carer."

(Anonymous family, Sevenoaks, 01 July 2016.)

"Many thanks Mary for all your help in finding Claire. You were by far the quickest to respond and the most communicative. It makes such a difference so thanks."

(Gregory family, Groombridge, Kent, 14 May 2015.)

"Thank you very much for your help in finding me a baby sitter yesterday. Abi was fantastic and my children liked her very much.

I look forward the next time (I promise to give more notice!). "

(Pointon family, Ightham, Kent, 05 September 2014.)

"Could we get a sitter for Saturday please. Preferably someone we have used before but otherwise no real preferences. They have all been great!"

(Tan family, Sevenoaks, 19 May 2014.)

"Just wanted to thank you for sally Ann... Worth every penny. Joe warmed to her on arrival and connected with him straight away. It's really nice to go out knowing he was going to have a fun time too."

(Jackson family, Borough Green nr Sevenoaks, 02 March 2013.)

"Thanks for arranging Tanya to babysit last night she was BRILLIANT - the kids are looking forward to her coming again."

(Hodge family, Sundridge nr Sevenoaks, 12 February 2013.)

"Mary, Just a quick note to thank you as both Hannah and Kat have been great with Emma and everything went absolutely well. We will definitely be in touch."

(Dispenza family, Sevenoaks, 10 December 2012.)

"Dear Mary, I just wanted to thank you for the babysitters we have had so far... really excellent. Booking through the Childcare company makes finding that illusive babysitter SO easy..."

(Jackson family, Borough Green nr Sevenoaks, 10 December 2012.)